Dear Valued Customer,

You recently contacted an EMS/Trauma Registry staff person and we would like to ask you about your experience. Please take a moment to complete this short survey. Your response provides valuable information for service delivery improvements.

This survey will take less than 2 minutes to complete.

How did you contact the staff person?
What services did you inquire about? (Check all that apply)
Login and password
Account maintenance
New account set up
Validation or Error Report
Submission of file or web records
Data or Statistics Request
Submersion report
Other (Please Specify)

Please tell us how well you agree with the following statements:
Strongly Agree Agree Neutral Disagree Strongly Disagree
My issue was satisfactorily resolved.
The staff member responded promptly.
The staff member was professional.
The staff member was knowledgeable.
The staff member was courteous.
Are you EMS or Hospital?
Your email address:
Please share any comments you have about your experience and/or suggestions on how we can improve our service:
If you have any questions about this survey, please contact Veronyca CastaƱon (EMS/Trauma Registry Team) at 512-458-7111 (Ext. 3558) or
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